Seller Policy and Code of Conduct

This policy requires that sellers act fairly and honestly on Amerili to ensure a safe buying and selling experience. All sellers must:

Provide accurate information to Amerili and our customers at all times.

Act fairly and not misuse Amerili’s features or services.

Not attempt to damage or abuse another Seller, their listings or ratings.

Not attempt to influence customers’ ratings, feedback, and reviews.

Not send unsolicited or inappropriate communications.

Not contact customers except through Buyer-Seller Messaging.

Not attempt to circumvent the Amerili sales process.

Not operate more than one selling account on Amerili without a legitimate business need.

Not attempt to sell services.

Not violate the Federal Trade Commission’s “Made in the USA” standard or mislead customers with false information.

Source at least 80% of all listed product’s materials from the United States and manufacture said products in the United States. 

If product falls under the “Electronics” category, then the products materials must be at least 60% sourced from the United States and manufactured in the United States.

If selling food or beverage, comply with all relative laws and regulations, and obtain all relative and proper licenses, certificates, and permits. Also must submit a copy of said licenses, certificates, and permits. 

Labels must meet requirements and comply with the Fair Packaging and Labeling Act. 

Ship these products safely and to your shipping providers requirements.

Not sell products such as:

FFL products
Alcohol
Tobacco
Animals
Prescription Drugs
Illegal Items
Perishable Food or Beverage
Used Tires

Consequence
Violating the Code of Conduct or any other Amerili policies may result in actions against your account, such as cancellation of listings, suspension or forfeiture of payments, removal of selling privileges, and removal of selling profiles. More details about these policies are below.

Accurate Information
You must provide accurate information to Amerili and our customers, and update the information if it changes. For example, this means that you must use a business name that accurately identifies your business and list your products in the correct category and with the correct tags and attributes.

Acting Fairly
You must act fairly and lawfully and may not misuse any service provided by Amerili. Examples of unfair activities include:

Providing misleading or inappropriate information to Amerili or our customers, such as by creating multiple detail pages for the same product or posting offensive product images.
Manipulating sales rank (such as by accepting fake orders or orders that you have paid for) or making claims about sales rank in product titles or descriptions.
Attempting to increase the price of a product after an order is confirmed.
Artificially inflating web traffic (using bots or paying for clicks, for example).
Attempting to damage another Seller, their listings or ratings.
Allowing other people to act on your behalf in a way that violates Amerili’s policies or your agreement with Amerili.

 

Ratings, Feedback, and Reviews

You may not attempt to influence or inflate customers’ ratings, feedback, and reviews. You may request feedback and reviews from your own customers in a neutral manner, but may not:

Pay for or offer an incentive (such as coupons or free products) in exchange for providing or removing feedback or reviews
Ask customers to write only positive reviews or ask them to remove or change a review
Solicit reviews only from customers who had a positive experience
Review your own products or a competitors’ products

Communications
You may not send unsolicited or inappropriate messages. All communications to customers must be sent through Buyer-Seller Messaging and be necessary for fulfilling the order or providing customer services. Marketing communications are prohibited.

Customer Information
If you receive customer information such as addresses or phone numbers to fulfill orders, you may use that information only to fulfill orders and must delete it after the order has been processed. You may not use customer information to contact customers (except through Buyer-Seller Messaging) or share it with any third-party.

Circumventing the Sales Process
You may not attempt to circumvent the Amerili sales process or divert Amerili customers to another website. This means that you may not provide links or messages that prompt users to visit any external website or complete a transaction elsewhere.

Filing Infringement Notices as an Agent or Brand Protection Agency
Amerili understands that many brands may choose to have brand protection agencies or agents report intellectual property infringement on their behalf and accepts submissions from authorized agents. However, Amerili does not permit individuals with active selling accounts to file infringement notices as an agent of a brand when the filing of those notices could benefit their own selling account (through removing competing listings, for example). Any sellers filing notices as an agent to benefit their own status as a seller may have their selling account suspended or terminated.